Frequently Asked Questions

Find answers to common questions about your LUNA shopping experience

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure the perfect fit.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What materials do you use in your garments?

LUNA prioritizes premium, sustainable fabrics including organic cotton, recycled polyester, and ethically sourced silk. Specific material details are listed under the 'Composition' tab of each item.

Do you ship internationally?

Yes, LUNA ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I track my package?

Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

Are your products ethically manufactured?

Absolutely. We partner exclusively with certified factories that ensure fair wages, safe working conditions, and zero tolerance for forced labor.